I called Cecelia for help on the last day and during the last possible hours of finding a new insurance carrier. The yearly deadline was in a few short hours. She returned my call within ten minutes and we made an appointment for a Zoom session as soon as she could be available. We spent two solid productive hours together, resulting at last in what looks like a tremendous improvement and price over my previous year’s policy. She was extremely comfortable to be with. She could have overtly or subtly made me feel embarrassed for looking for professional guidance at absolute zero hour. But she was humorous, gracious, and almost made it fun. I would highly recommend Cecelia and her services to anyone who needs assistance with their health insurance.